Authorize a company WhatsApp group

Finny answers in the team's WhatsApp group with one company's data, without being able to change anything.

3 stepsUpdated

Before you start

  • Your WhatsApp is linked, see the tutorial Connect WhatsApp to Finny.
  • Access to manage company features in that company.
  • Finny is already added to the group.

Steps

  1. Step 1: Read the group instructions

    On the Connect WhatsApp to Finny page, the After Finny confirms the DM link card shows the command to send in the group.

    Screenshot coming soon

    The After Finny confirms the DM link card with the sample group command.

  2. Step 2: Send the command in the group

    In the WhatsApp group, send @Finny connect this group to followed by your company's display name and finday MCP. The page's example uses a sample company name, so replace it with yours.

    Screenshot coming soon

    The group command @Finny connect this group to with the company name.

  3. Step 3: Confirm in the private chat

    Finny gives an FC confirmation code. Send that code to Finny in your private chat within 10 minutes. The group is then connected to that company.

    Screenshot coming soon

    The instruction to send the FC confirmation code to Finny in a private chat.

When you are done

  • The group is pinned to one company and read-only. Approvals and other actions can't be done from the group.
  • Each group member also has to link their WhatsApp and be a member of that company for Finny to answer them.

Common problems

Finny lists several company names

The name sent doesn't exactly match the company's display name. Pick the right company from Finny's list.

The FC confirmation code is not accepted

An FC code is valid for 10 minutes and must be sent by the same person, in a private chat with Finny. Start again if it has expired.

Something still unclear?

Ask us on WhatsApp. The Finday team replies during office hours and can walk you through it in your own account.