Reset your password
A new password set without help from an admin.
Before you start
- Access to your Finday account's email.
Steps
Step 1: Request a reset link
On the Sign in page, fill in your Email, then click Forgot password?. Finday sends a reset link if the email has an account.
Screenshot coming soon
The Sign in page with the Forgot password link.
Step 2: Choose a new password
Open the link in the email. In Choose a new password, fill in New password and Confirm new password, then click Update password.
Screenshot coming soon
The Choose a new password page with the two password fields.
Step 3: Sign in again
Once Password updated appears, click Go to sign in and sign in with the new password.
Screenshot coming soon
The Password updated message with the Go to sign in button.
When you are done
- You can sign in with the new password.
Common problems
A message says the link is unavailable
The link expired or was already used. Request a new one from the sign-in page.
A message says the passwords do not match
Enter exactly the same password in New password and Confirm new password.
The account was created with Google
Sign in with Continue with Google. The Google password is managed in your Google account.
Something still unclear?
Ask us on WhatsApp. The Finday team replies during office hours and can walk you through it in your own account.